Privacy Policy

Your Privacy is Sacred

BloodLink is built on trust. We implement medical-grade security and privacy protections to ensure your personal and medical information remains safe while enabling life-saving connections.

Last updated: December 2024 • Effective: December 2024

Information We Collect

  • Personal information (name, age, gender, phone number, email address)
  • Blood type and eligibility questionnaire responses
  • Location data (with your explicit permission) for nearby donor matching
  • Contact information for blood request notifications
  • Profile photos (optional) and donation history
  • Device information for app functionality and crash reporting

How We Protect Your Information

  • Industry-standard encryption for data transmission and storage
  • Secure authentication through OAuth providers (Google Sign-In)
  • Data stored securely with Supabase cloud infrastructure
  • Regular security monitoring and updates
  • Minimal data collection - only essential information for blood donation coordination
  • Access controls and permission-based data sharing

How We Use Your Information

  • Facilitate connections between blood donors and recipients
  • Send notifications about blood requests in your area
  • Maintain eligibility status and donation history records
  • Improve app functionality and user experience
  • Provide customer support and respond to inquiries
  • Comply with legal obligations and safety requirements

Your Privacy Choices

  • Control your availability status and notification preferences
  • Manage location sharing permissions through device settings
  • Update or delete your profile information at any time
  • Choose what information to share in blood requests
  • Opt out of non-essential communications
  • Request account deletion and data removal

Third-Party Services

Google Sign-In: For authentication (subject to Google's Privacy Policy)

Supabase: For secure data storage and backend services

Expo Notifications: For push notifications about blood requests

Location Services: For finding nearby donors and recipients

Data Retention

Account Data: Retained while your account is active

Donation Records: Kept for historical tracking and impact metrics

Location Data: Processed in real-time, not permanently stored

Deleted Accounts: Data removed within 30 days of deletion request

Children's Privacy

BloodLink is intended for users 18 years and older due to blood donation age requirements.

We do not knowingly collect personal information from children under 18.

If you believe a child has provided information, please contact us immediately.

Contact & Updates

Questions about this Privacy Policy? Contact us through the app's support section.

We may update this policy periodically. Significant changes will be notified in-app.

Continued use after updates indicates acceptance of the revised policy.

Regulatory Compliance

We meet and exceed industry standards for medical data protection and privacy regulations

Data Security

Industry-standard security measures to protect your personal and medical information from unauthorized access.

Privacy Standards

Compliance with applicable privacy laws and regulations in jurisdictions where the app operates.

Data Retention

We retain your data only as long as necessary for providing services or as required by law.

Incident Response

Procedures in place to respond to security incidents and notify users if their data may be affected.

Data Sharing for Blood Coordination

When you respond to blood requests or create requests, we share necessary contact and medical information (blood type, location) with relevant parties to coordinate donations. This sharing only occurs with your explicit consent and participation in the platform.

You control what information to share and can update your preferences at any time.

Questions About Privacy?

Our privacy team is here to help. Contact us for any questions about how we protect your medical information and privacy rights.

Contact Privacy TeamView Terms of Service