Privacy Policy

Your Privacy Matters

Learn how DrugsNova protects your information and respects your privacy while providing pharmaceutical reference services.

Last updated: December 1, 2024

Our Privacy Principles

We build DrugsNova with privacy by design, ensuring your pharmaceutical data remains secure and confidential.

Data Protection

Your personal information is encrypted and protected using industry-standard security measures.

Transparency

We clearly explain what data we collect, how we use it, and who we share it with.

User Control

You have full control over your data and can access, modify, or delete it at any time.

No Third-Party Sharing

We never sell or share your personal information with third parties for marketing purposes.

Privacy Policy

Information We Collect

Personal Information: We may collect personal information such as your name, email address, and professional credentials when you register for an account or contact us for support.

Usage Data: We collect information about how you use DrugsNova, including search queries, frequently accessed drugs, and app performance data to improve our services.

Device Information: We may collect information about your device, including device type, operating system, and app version for compatibility and support purposes.

How We Use Your Information

We use the collected information to:

  • Provide and maintain the DrugsNova service
  • Improve app functionality and user experience
  • Provide customer support and respond to inquiries
  • Send important updates about the service
  • Ensure security and prevent fraud
  • Comply with legal obligations

Data Sharing and Disclosure

We do not sell, trade, or otherwise transfer your personal information to third parties. We may share information only in the following circumstances:

  • With your explicit consent
  • To comply with legal obligations or court orders
  • To protect the rights, property, or safety of DrugsNova, our users, or others
  • With service providers who assist in operating our service (under strict confidentiality agreements)

Data Security

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include:

  • Encryption of data in transit and at rest
  • Regular security assessments and updates
  • Access controls and authentication mechanisms
  • Employee training on data protection

Your Rights

You have the right to:

  • Access the personal information we hold about you
  • Request correction of inaccurate or incomplete information
  • Request deletion of your personal information
  • Object to or restrict processing of your information
  • Data portability (receive your data in a structured format)
  • Withdraw consent at any time

Medical Disclaimer

Important: DrugsNova is a pharmaceutical reference tool intended for informational purposes only. It is not a substitute for professional medical advice, diagnosis, or treatment. Always consult with qualified healthcare professionals before making any medical decisions or changes to treatment plans.

Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us:

Email: privacy@drugsnova.app

Address: Multan, Punjab, Pakistan

Phone: +923186124169

Updates to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. We will notify you of any material changes by posting the updated policy on our website and updating the “Last updated” date.

Your continued use of DrugsNova after any changes indicates your acceptance of the updated Privacy Policy.

Questions About Our Privacy Policy?

We're here to help. Contact our privacy team for any questions or concerns about how we handle your data.