Your Privacy is Our Priority

Third-Party Services & Advertising

SugarMate is supported by advertising through Google AdMob. We use third-party advertising networks to display ads that help keep the app free. These advertising partners may collect and use certain information about your device and app usage to provide personalized advertisements.

Advertising Partners: Google AdMob and its mediation partners collect device identifiers (Google Advertising ID), IP address, device information, and ad interaction data. This information is used to serve personalized ads and measure ad performance.

Your Ad Choices: You can opt out of personalized advertising by adjusting your device settings (Android: Settings → Google → Ads → Opt out of Ads Personalization). Learn more at Google's Ads Policy.

Important: No health data (glucose readings, notes, or health information) is ever shared with advertising networks. Only non-health usage data and standard device identifiers are used for advertising purposes.

Cloud Backup & Google Drive Integration

SugarMate offers optional cloud backup through Google Drive integration. When you enable this feature and grant permission, your health data is encrypted and stored in your personal Google Drive account. This backup is created and managed by you, stored in your own Google Drive storage.

What we backup: Glucose readings, notes, goals, preferences, and app settings are encrypted and stored in your private Google Drive folder. Only you can access this data through your Google account credentials.

Your control: You can enable or disable cloud backup at any time. You can also delete your backup files directly from your Google Drive. We do not have access to your Google Drive storage or backup files.

Data Sharing & Third-Party Access

We do not sell, rent, or trade your personal or health information to third parties. Your glucose readings and health data remain private and are never shared with external parties without your explicit consent.

Limited Third-Party Services:

• Google AdMob: Advertising network that displays ads (no health data shared)
• Google Drive API: Optional cloud backup service (your private storage only)
• Google Sign-In: Authentication service (if you choose to use it)
• Expo Services: App infrastructure and updates (no personal data collected)

We may share anonymized, aggregated analytics data for app improvement purposes, but this data cannot be used to identify individual users and contains no health information.

Healthcare Compliance

SugarMate is designed with healthcare privacy principles in mind and implements security measures to protect your health information with standards used by healthcare organizations. We take data protection seriously and follow industry best practices for health data management.

Important Medical Disclaimer: SugarMate is a diabetes management tool designed to help you track and analyze your glucose data. It is not a medical device and is not intended to diagnose, treat, cure, or prevent any disease. Always consult with qualified healthcare professionals for medical advice and treatment decisions.

The app does not provide medical advice, emergency services, or replace professional healthcare. In case of medical emergencies, contact emergency services immediately.

Data Protection Compliance

We comply with applicable data protection regulations including GDPR for users in the European Union and CCPA for users in California. You have the right to access, correct, delete, and port your personal data. All data processing is based on your explicit consent or legitimate interest in providing diabetes management features.

For EU/EEA Users: Under GDPR, you have rights including access, rectification, erasure, restriction of processing, data portability, and objection to processing. To exercise these rights, contact us at privacy@carecodelabs.me.

For California Users: Under CCPA, you have the right to know what personal information is collected, request deletion, and opt-out of the sale of personal information (we do not sell personal information). Contact us at privacy@carecodelabs.me to exercise your rights.

Children's Privacy

SugarMate is intended for users 13 years of age and older. We do not knowingly collect personal information from children under 13. If you are a parent or guardian and believe your child under 13 has provided us with personal information, please contact us immediately at privacy@carecodelabs.me, and we will promptly delete such information.

For users aged 13-17, we recommend parental guidance and supervision when using health tracking applications. Parents should review this privacy policy with their children.

Data Retention & Deletion

We retain your data only as long as necessary to provide our services or as required by law. You can delete individual readings, clear date ranges, or completely delete your entire account and all associated data at any time through the app settings.

Data Storage Duration:

• Health Data: Stored locally until you delete it or uninstall the app
• Cloud Backups: Stored in your Google Drive until you delete them
• Account Data: Deleted when you sign out and clear app data
• Analytics Data: Anonymized and retained for app improvement (no personal identifiers)

When you delete your data or uninstall the app, all locally stored information is permanently removed from your device. Cloud backups must be deleted separately from your Google Drive.

Security Measures

We implement industry-standard security measures to protect your personal and health information:

• Data encryption for local storage and cloud backups
• Secure data validation and integrity checking
• Regular security audits and updates
• Secure authentication through Google Sign-In (OAuth 2.0)
• Privacy-focused error logging with sensitive data protection

However, no method of transmission or electronic storage is 100% secure. While we strive to protect your data, we cannot guarantee absolute security.

International Data Transfers

Your data is primarily stored locally on your device. If you use cloud backup features, your data may be stored in Google Drive servers, which may be located in different countries. Google maintains appropriate safeguards and complies with international data protection regulations.

By using cloud backup features, you consent to the transfer of your data to Google's servers, which may be located outside your country of residence. Google complies with applicable data protection frameworks including EU-U.S. Data Privacy Framework.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. We will notify you of any material changes by updating the "Last Updated" date at the top of this policy and, where appropriate, through in-app notifications.

We encourage you to review this Privacy Policy periodically. Your continued use of SugarMate after any changes indicates your acceptance of the updated policy.

Contact Information

If you have questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:

We will respond to privacy-related inquiries within 30 days of receipt. For urgent matters, please mark your email as "Privacy - Urgent" in the subject line.